PRIVACY POLICY

1. PRIVACY STATEMENT
Solene greatly respects your privacy. As a result, we take the task of protecting your personal data such as name, date of birth, address, email address telephone number, etc very seriously and in accordance with the General Data Protection Regulation and Data Protection Act.

The principles require data to be: fairly and lawfully processed; accurate and kept up to date; adequate; relevant and not excessive; kept no longer than necessary; processed in accordance with the rights of data subjects; held securely; and not transferred to countries without adequate protection. We will observe the principles of data avoidance and data minimisation. That means we will collect, process and use as little data as possible.

Solene is committed to ensuring the privacy of your information. We understand that the privacy of your information is very important to you. We are careful about the information we ask you to provide and only use your information to process orders and to provide you with in-app notifications of special offers which may be of interest to you .

We have set out below details of the information we will collect about you, how we ensure the security of your information and how we will use your information.

2. PERSONAL DATA AND CONTENT
We will collect, process and use your personal data only if this is necessary for substantiating, implementing or terminating a contractual customer relationship or similar.

In the remainder of cases, we will only collect, process and use your personal data following your prior consent. Your personal data will only be used for the purpose and to the extent to which you have consented. For example, we will only inform you of our products and services once your consent has been received.

You can withdraw your consent with future effect at any time. On receipt of your withdrawal request your data will be deleted. Requesting the withdrawal of your data should be sent to the following email address: contact@solenetennis.com

3. AUTOMATICALLY GENERATED DATA
In the course of using the pages on our websites personal data may be automatically processed. Typically, this relates to the name of your internet provider, your IP address, the browser you are using, your operating system, the web pages you visited on our website and the website from which you accessed our website. In all the above mentioned cases the processing of such data is carried out anonymously, that is to say it is impossible to assign and therefore identify any individual person from this data.

4. COOKIES
A cookie is a small data file that certain websites write to your hard drive when you visit them. The only personal information a cookie can obtain is information a user supplies him or herself. A cookie cannot read data from your hard disk or read cookie files created by other sites. Cookies, however, enhance our web site performance in a number of ways, including providing a secure way for us to verify your identity during your visit to our web site and personalising your experience on our site, making it more convenient for you.

This web site uses cookies so that we can serve you better. This site uses visitor tracking software that will use cookies to track information about how visitors come.

Should you wish to do so, you can refuse cookies by disabling them in your web browser's settings, and you do not need to have cookies turned on to successfully use our service. Most browsers are defaulted to accept and maintain cookies and you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or not. Please consult the support documentation for your web browser, which can be found online, for more information.

5. HOW WE STORE YOUR PERSONAL INFORMATION
Your personal information is used to enable the Solene to: contact you, administer your account, verify your identity; deal with queries; process orders; to help Solene provide the best possible service. The Solene Website stores your data on a trusted third-party system. Solene may also use your information to provide information about offers, products and services available at Solene. Solene will make no further use of your information.

The Solene adhere to strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorized access or improper use.

6. THIRD PARTY ACCESS TO YOUR PERSONAL DATA
Solene will not disclose your information to any third parties if you have requested not to. We may pass on some general statistical information about our customers, sales figures, traffic patterns and related matters to reputable third parties, but these details will not include any personally identifying information. We may also disclose information about you if required to do so by law.

7. CHANGES TO THE PRIVACY POLICY
We keep this Data Protection Notice constantly up-to-date. As a result, it may be necessary to adapt this Data Protection Notice to accommodate any factual or legal changes to the basic conditions. By using our websites you have accepted these adaptations.

8. CONTACT
If you have any queries or concerns about the privacy of your information, please contact Solene at contact@solenetennis.com

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